- The scheduling window for each class will close sixty minutes prior to the class start time. Please make sure you schedule before this cut-off so that we can ensure trainer availability. Once a session is scheduled, the cancellation window will close three hours prior to the class start time. Any classes cancelled within this window will still result in the loss of that session. We ask that our clients be mindful of the perk from our limited class sizes and cancel their reservation to allow other clients to schedule. We do understand if work and/or family emergencies get in the way. Please contact us if you have special circumstances which we will assess on a case by case basis. If you would like to sign up for a time slot that is not listed, please contact us at firstname.lastname@example.org. We require a minimum of 4 clients to offer class at a requested time.